Have a question?
Pop over to our support center and search for answers to dozens on common questions to get your answer right away.
CUSTOMER SERVICE INQUIRIES
For customer service inquiries or questions about placing an order or an existing order.*
email: support@up-vision.net
Call: (805) 845-3700
*Please note that other inquiries like product submissions for our buyer or donation requests will not be considered via phone or our customer support email. Please see All Other Inquiries below. Thank you!
VOLUME ORDER INQUIRIES
If you are looking to order multiple gifts or products for an event or corporate gifting occasion, our dedicated team will work with you to schedule, customize and deliver something exceptional.
email: volume@up-vision.net
ALL OTHER INQUIRIES
For operations inquiries, vendor communications / product submissions for our buyers, or donation requests, we consider these via our info@up-vision.net email only. Thank you for understanding!
email: info@up-vision.net
the shop
Off the beaten path at 214 E Victoria St, Santa Barbara, CA 93101
Our shop contains most of the products we offer online, with two primary exceptions: we typically have a very limited floral selection in the shop, and our wine selection is available online only for delivery or shipment. If you'd like to ensure something is available for you to pick up, particularly flowers, we recommend ordering online and selecting Local Pickup at checkout. Check hours here.